Terms and conditions

Last updated: July 2026

These terms and conditions ("Terms") govern the use of DoToo and our websites, including dotoo.app (marketing), play.dotoo.app (web application) and related services (together the "Service"). The Service is provided by House of Devs B.V. ("we", "us" or "our").

DoToo is a platform where organizations plan activities, manage registrations, communicate with members and facilitate payments. Participants use DoToo to sign up for activities of those organizations.

Please read these Terms carefully before you use the Service. By using the Service you agree to these Terms. If you disagree with any part of the terms, do not use the Service.

For the processing of personal data, please see our privacy policy.

In these Terms:

• Service: the DoToo platform, our websites and related functionality that we offer.
• Platform: the technical environment of DoToo, managed by House of Devs B.V.
• Organization: a business, association, school, studio or other entity that creates a business account through DoToo and offers activities.
• Participant: a person who signs up through DoToo for activities or content of an Organization, or who otherwise interacts with an Organization as a member or guest.
• Account: a personal user account that gives you access to the Service.
• Content: texts, images, activities, prices, product information and other material that is published or shared through the Service.

House of Devs B.V. provides the Platform. We are not a party to the agreement between a Participant and an Organization about an activity, class, membership, product or other service.

An Organization is itself responsible for what it offers through DoToo: activities, prices, terms, cancellation rules, safety and compliance with applicable laws and regulations. Participants who have questions or complaints about an activity or purchase address these to the relevant Organization in the first instance.

We facilitate technical functions such as bookings, payments, communication and shareable pages. That does not mean that we are the seller, trainer, teacher or event organizer.

When you create an Account, you must provide accurate, complete and current information. If you do not, you are in breach of the Terms. That may lead to suspension or termination of your Account.

You are responsible for securing your login details and for all activity under your Account. Do not give your password to third parties. Inform us immediately as soon as you discover a security breach or unauthorized use of your Account.

You may not use a username that is the name of another person or entity, that is not lawfully available, a name or trademark that is subject to the rights of another without appropriate consent, or a name that is otherwise offensive, vulgar or obscene.

Organizations that purchase DoToo as a SaaS platform conclude a separate agreement or quotation with us for this. For as long as that agreement is in force, authorized users of the Organization may use the Platform within the agreed modules and limits.

Subscription prices, invoicing, trial periods and notice periods follow from the quotation, the order confirmation or the pricing overview on our website at the time of purchase. Unless agreed otherwise in writing, subscription fees are payable in advance per billing period.

The Organization ensures that staff and administrators with access to the Platform comply with these Terms. Misuse of the Platform, including spam, fraud, unlawful data processing or circumventing technical restrictions, may lead to suspension or termination of the business account.

If the subscription is not paid on time, we may limit or suspend access to the Platform until payment has been made.

As an Organization on DoToo you agree to the following:

• You only publish Content that is accurate, up to date and permitted, and you have the rights to use that Content.
• You use Participants' personal data solely to manage activities, members and the relationship with your Organization, and in accordance with the GDPR and your own privacy information towards Participants.
• You do not provide Participants' personal data to third parties without consent or a legal basis.
• You do not use Participants' email addresses or phone numbers for marketing, mailing lists or newsletters without the required consent.
• You inform Participants clearly about prices, terms, cancellation and any direct debits that run through DoToo.
• You handle complaints, refunds and disputes about your offering yourself, unless the law requires otherwise.

When you sign up for activities or content of an Organization, you agree that this Organization gains access to the personal data needed for that interaction, for example:

• Name and profile picture, for identification.
• Email address and phone number, for contact about the activity.
• Date of birth, to determine age where relevant.
• City: only the city from your profile is shared, not your full address.
• Gender: only when the Organization needs this, for example for group composition or catering.

This data is not shared with other Organizations with which you do not interact through DoToo. By booking, you enter into an agreement with the Organization, not with House of Devs B.V. Cancellation, no-show and refund rules are those of the Organization, unless stated otherwise on the activity page.

If you sign up a minor, you confirm that you are authorized to do so (for example as a parent or guardian) and that you may share that person's data for the activity.

Organizations can publish Content through DoToo, such as activities, schedules, products, prices, images and texts on shareable pages. The Organization is responsible for the accuracy, legality and appropriateness of that Content.

By publishing Content through the Platform, you grant us a limited license to host, display, technically process and make that Content available to Participants and authorized users, solely for the operation of the Service. You retain your rights to your Content.

You warrant that your Content does not infringe the rights of third parties, does not contain unlawful, misleading or offensive content, and fits the purpose of DoToo as a platform for activities and organizations.

Organizations can facilitate payments through DoToo for activities, memberships, credit passes, products and other purchases. The Organization is the seller; House of Devs B.V. provides the technical platform and is not a party to the purchase agreement with the Participant.

Payments may run through external payment services (for example Stripe). We are not a bank, a payment institution or a guarantor for transactions between Organization and Participant. For direct debits, invoices, VAT and refunds, the rules and information of the Organization apply, within the limits of applicable legislation.

Chargebacks, reversals, incorrect direct debits and disputes about services or products delivered are handled between Participant and Organization in the first instance. We are not liable for financial losses arising from transactions between Organization and Participant, except insofar as mandatory law provides otherwise.

DoToo offers communication options between Organizations and Participants, including messages, notifications and newsletters within the Platform.

Organizations may approach Participants for operational communication about activities someone is registered for or where a relationship exists, such as changes to the schedule, the location or a cancellation.

For marketing, promotional newsletters or other commercial messages outside that operational context, the Participant's consent is required, unless another legal basis applies. The Organization is responsible for compliance with the GDPR and email regulations.

Participants can also contact an Organization themselves through the available channels in DoToo.

Organizations can use public pages and shareable links to show activities, products or memberships and to make direct registration or checkout possible. The Organization is responsible for what is on those pages, including prices, availability and terms.

Changes an Organization makes in DoToo can be visible immediately on shared links. Therefore check regularly whether published information is correct.

House of Devs B.V. is not responsible for Content that Organizations place on public pages, except where we are legally obliged to intervene.

The processing of personal data through DoToo is described in our privacy policy. It sets out, among other things, which data we process, for which purpose, and which rights you have.

Organizations that manage Participant data through DoToo are in many cases themselves the controller for that data. House of Devs B.V. then acts as processor or sub-processor, depending on the situation and the arrangements with the Organization.

Organizations must inform Participants about how they handle personal data and only use data that is necessary for their services through DoToo.

The Platform, including software, design, trademarks, logos and other materials of House of Devs B.V. (excluding Content supplied by Organizations), remains the exclusive property of House of Devs B.V. and its licensors. The Service is protected by copyright, trademark law and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of House of Devs B.V. Organizations retain their rights to their own logos, texts and other Content that they publish through DoToo.

Our Service may contain links to third-party websites or services that are not operated by House of Devs B.V.

House of Devs B.V. has no control over, and accepts no responsibility for, the content, privacy policies or practices of third-party websites or services. You acknowledge and agree that House of Devs B.V. is not liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on content, goods or services available through such websites or services.

We advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.

We aim for a reliable Platform, but we do not guarantee uninterrupted availability. Maintenance, updates, outages or circumstances beyond our control may temporarily limit access to the Service.

We may add, change or discontinue functionality. For planned maintenance we try to give notice in advance where possible. Organizations are themselves responsible for backing up or exporting data they need outside DoToo, insofar as the Service offers means to do so.

We may suspend or terminate an Account or business account immediately, without prior notice or liability, if you breach the Terms, misuse the Platform, or where this is necessary to protect the Service or other users.

On termination your right to use the Service lapses. If you want to terminate your Account, stop using the Service and contact us if you want your data to be deleted, subject to statutory retention obligations.

Termination of a subscription by an Organization follows the arrangements in the quotation or order confirmation, in addition to these Terms.

To the extent permitted by law, neither House of Devs B.V. nor its directors, employees, partners, agents, suppliers or affiliates are liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, data, use, goodwill or other intangible losses, arising from (i) your access to or use of, or inability to use, the Service; (ii) the conduct or Content of Organizations, Participants or other third parties on the Service; (iii) Content obtained through the Service; (iv) payments or disputes between Organization and Participant; and (v) unauthorized access to, use of or alteration of your data or Content.

This limitation applies regardless of whether liability is based on warranty, contract, tort (including negligence) or any other legal theory, even if we have been advised of the possibility of such damage.

You use the Service at your own risk. The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose or non-infringement.

House of Devs B.V. does not warrant that the Service will be uninterrupted, secure or available at all times, that errors will be corrected, that the Service is free of harmful components, or that the results of using the Service will meet your expectations.

These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right. If any provision is held invalid or unenforceable by a court, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and House of Devs B.V. regarding the use of the Service, insofar as not expressly agreed otherwise in a separate agreement.

We reserve the right to modify or replace these Terms at any time at our own discretion. In the case of a material change we try to give at least 30 days' notice before new terms take effect. What constitutes a material change is determined at our own discretion.

By continuing to use the Service after changes have taken effect, you agree to the revised terms. If you do not agree to the new terms, stop using the Service.

Do you have questions about these Terms? Contact us at [email protected] or visit houseofdevs.com.