Automatic direct debit is the recurring withdrawal of a fixed amount from a customer’s account, for example every month.
Gyms, yoga studios and associations often use it for memberships or membership fees, so income stays predictable.
The problem
Many smaller organizations still send a payment request by hand or ask customers to transfer the money every period. That takes time and payments go missing more easily.
The same goes for sports associations and other organizations with subscriptions or seasonal fees.
The solution in DoToo
In DoToo you create a membership with one or more variants, for example monthly or yearly, each with its own price.
Online payments and recurring direct debits run through Stripe. On the payment page participants choose iDEAL, credit card or SEPA direct debit, for example, depending on what Stripe shows.
As soon as someone buys a variant and agrees, Stripe takes care of the recurring withdrawal. You see orders and invoices in DoToo; invoicing details come from your business settings.
Without Stripe payments you cannot sell memberships online.
Access to activities
Link the membership to a ticket of your dotoo. Members with that membership sign up without paying separately.
If you only want members to join, you arrange that through tickets and, if needed, the setting that registration requires a membership.
If you need a limit on how many activities from a series someone can book, Support can set that up for your organization.
What else DoToo does
- Checks whether someone has a valid membership before they can join through that ticket.
- Updates memberships overnight: activating, expiring and recurring direct debits.
- Notifies participants a week in advance when a membership is about to end.
- Lets you pause memberships (which stops the direct debits), resume, cancel or renew them.
Failed payments
If a direct debit fails, the participant sees it under outstanding payments and can still settle it. You keep an overview through orders in DoToo.
Notifications
Important updates arrive as a notification in the app and by email. There are no push notifications on the lock screen of the phone.
Conclusion
With memberships and Stripe direct debit in DoToo you get steady income without collecting money by hand every month. You focus on your classes; DoToo and Stripe handle the recurring payments.
Want to set this up? Get started at play.dotoo.app or get in touch via dotoo.app.